Tenant Find Service in Swansea & South Wales

An empty property produces no income but stops none of the costs

Mortgage payments don't pause during a void. Council tax adds up. Insurance premiums stay the same. The longer a property sits vacant, the more it costs you to own it for nothing.

If you're comfortable managing your property day-to-day but need help finding reliable contract holders (tenants), our tenant-find service gets your property occupied quickly—with properly vetted people who'll pay rent on time and look after your investment.

How tenant-find works

Tenant-find is a one-off service that covers everything from marketing your property to handing over the keys. Once your contract holder moves in, you take over. It's for landlords who want professional help filling vacancies but prefer to handle ongoing management themselves.

We handle the hard part—finding the right person—then step back so you remain in control.

What's included in tenant-find

Rental valuation

We start with a realistic assessment of what your property will achieve in the current market. Not an inflated figure to win your instruction, and not a lowball estimate that leaves money on the table. An honest rental valuation based on comparable properties and current demand.

Professional marketing

Your property gets professional photography, compelling descriptions, and listings across the major portals: Rightmove, Zoopla, and our own website. We also promote properties through our database of pre-qualified tenants actively searching in South Wales.

Reach on its own is easy — plenty of listings get views from people who'll never pass referencing. Ours are written to attract reliable contract holders specifically, rather than rack up enquiry numbers.

Enquiry handling and viewings

We receive hundreds of tenant enquiries every month across South Wales. We pre-qualify applicants before arranging viewings, asking the right questions upfront to filter out unsuitable candidates. No point showing your property to someone who can't afford the rent or doesn't meet basic requirements.

Viewings are arranged at times that work for you and the property. We conduct them professionally, answer questions, and provide honest information about the property and area. First impressions matter for attracting quality contract holders.

Comprehensive referencing

This is where many landlords get burned. Rushed or superficial referencing leads to problem contract holders. We check credit history, verify employment, contact previous landlords, confirm identity, and run Right to Rent checks. Every reference is verified—we don't just accept documents at face value.

Our referencing goes beyond tick-boxes. We're looking for reliability indicators: stable employment, consistent rental history, reasonable expectations about the property. We recommend applicants we'd be comfortable managing ourselves.

Occupation contract preparation

Under the Renting Homes (Wales) Act, tenancies in Wales are now "occupation contracts." We prepare compliant contracts that protect your interests while meeting all legal requirements. This includes written statements, supplementary terms, and all prescribed information.

Welsh occupation contracts differ from English assured shorthold tenancies. Getting this wrong creates problems—invalid notices, deposit disputes, compliance failures. We ensure your contract is watertight from day one.

Deposit protection

We collect the deposit from your contract holder and protect it with the Deposit Protection Service (DPS). You receive all required documentation for your records. Deposit protection in Wales has specific requirements—we handle the compliance so you don't need to worry.

Move-in inventory

A thorough inventory protects you when the contract eventually ends. We document the property's condition with photos and detailed descriptions. If there's damage or cleaning needed at the end, you have evidence to support deposit deductions.

Handover

Once everything is in place, we hand over to you. You'll have copies of all documentation, the contract holder's contact details, and a clear understanding of your responsibilities going forward. We're available to answer questions during the transition.

Who tenant-find is for

Tenant-find works well for landlords who are local to their property, have time to handle maintenance requests and contract holder queries, are comfortable with the admin of rent collection and compliance tracking, and want to maintain direct relationships with their contract holders.

If you're not local, don't have time for day-to-day management, or prefer someone else to handle the awkward conversations, our rent collection or full management services might suit you better — see our full landlord services overview.

What happens after tenant-find?

Once your contract holder moves in, you're responsible for ongoing management: collecting rent, handling maintenance requests, conducting inspections, managing renewals, and staying compliant with Welsh landlord regulations.

This includes keeping up with Rent Smart Wales requirements—if you're self-managing, you need your own licence (not just registration) plus approved training. You'll also need to track gas safety certificates, EPC validity, and other compliance deadlines.

If you find this becomes too much, you can upgrade to our rent collection or full management service at any time. Many landlords start with tenant-find, then move to managed services once they see how much time self-management actually takes.

Our track record

We receive hundreds of tenant enquiries every month across South Wales, and well-priced properties typically let within days rather than weeks. This isn't luck—it's the result of accurate pricing, quality marketing, and a pre-qualified tenant database.

We've been finding contract holders for South Wales landlords for over 30 years. We know what works in this market: which features attract reliable applicants, how to price competitively without underselling, and how to screen effectively so problems don't surface three months into an occupation contract.

Fees and pricing

Tenant-find is a one-off fee based on the first month's rent. There are no ongoing charges once your contract holder moves in—you take over completely. See our full fee structure →

The fee includes everything described above: marketing, viewings, referencing, contract preparation, deposit protection, and inventory. No hidden extras.

Areas we cover

We find contract holders across South Wales including Swansea, Neath Port Talbot, Llanelli, Cardiff, Bridgend, Carmarthenshire, and surrounding areas.

Compare service levels

Not sure which service level is right for you? Get a personalised quote or call us to discuss your situation.